Get help with RepostZero
A person reads every message. We usually reply within two business days.
Write to [email protected] with your iPhone model, iOS version and what you were doing. Screenshots help.
Creators, press and partnership inquiries: Partnerships.
Disconnect TikTok or erase your data
- Open Settings in RepostZero and tap Disconnect TikTok. The TikTok session is removed from your phone.
- To remove everything - scan results, clean-up history, settings - delete the app.
There is no RepostZero account, so there’s nothing else to delete on our side.
Common questions
The scan shows 0 or stops early
Make sure you’re signed in to the account that has the reposts, and that your Reposts tab is visible in the TikTok app. If TikTok changed something on its side, RepostZero tells you and we usually fix it within a day - no app update needed.
“TikTok asked us to slow down”
TikTok limited how fast actions can happen. RepostZero pauses for about an hour and keeps your progress. Continuing earlier is the main thing to avoid.
Google sign-in doesn’t work
Google blocks sign-ins inside apps’ embedded browsers. Use “Use the TikTok app”, or sign in with your phone number, email or username - it’s the same account.
Can my account get banned?
Removing your own reposts at a human pace is ordinary activity, and RepostZero paces every removal. No tool can guarantee TikTok won’t restrict an account, though. Read Are repost removers safe?
Restore a Pro purchase
Open the Pro screen and tap Restore, signed in with the same Apple ID you used to buy.
Is there an Android version?
Not yet - join the waitlist.